The protection of your personal data is of particular concern to us.
In this data protection declaration, we, the SONNENHOTEL SOLDANELLA - SONNECK, explain how we collect and otherwise process personal data. This is not an exhaustive description; other data protection declarations [or general terms and conditions, conditions of participation and similar documents] may regulate specific matters. Personal data means any information relating to an identified or identifiable individual.
If you provide us with personal data of other persons (e.g. family members, data of work colleagues), please make sure that these persons are aware of this privacy policy and only share their personal data with us if you are allowed to do so and if this personal data is correct.
This Privacy Policy is designed to meet the requirements of the EU General Data Protection Regulation ("GDPR"), the Swiss Data Protection Act ("DPA") and the revised Swiss Data Protection Act ("revDSG"). However, whether and to what extent these laws are applicable depends on the individual case.

 

General

By using this website, you consent to the use of personal and non-personal data set out in this data protection declaration in the manner described below and for the purposes set out below.

You can revoke your consent at any time (even partially) by sending an email to info@soldanella-samnaun.ch. This can impair the functionality of the content offered on this website, in particular because some data applications are required to provide the service you have requested.

You also have the right to information about your personal data, to data portability, to correction or deletion of personal data and to restriction of or objection to the processing of your personal data. You can exercise these rights by sending an email to info@soldanella-samnaun.ch.

You also have the right to lodge a complaint with the data protection authority
in Austria: www.dsb.gv.at
in Germany: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html
in Italy: http://www.garanteprivacy.it/
National data protection authorities: https://www.dsb.gv.at/links

Personal data (e.g. name, email address, telephone number) will only be processed and transmitted by the SONNENHOTEL SOLDANELLA - SONNECK in a lawful manner (in particular to fulfill contractual obligations or on the basis of your consent).

 

contact

If you contact the SONNENHOTEL SOLDANELLA - SONNECK by e-mail and / or the contact form, your personal data entered there, in particular your name and e-mail address, will be stored for 3 years for the purpose of processing the request and for any follow-up questions. This data processing is therefore necessary for the fulfillment of the contract in accordance with Section 8 (3) (4) GDPR and in accordance with Article 6 (1) lit b GDPR.

If you leave comments or other contributions in the fields provided, your IP address will be stored for a maximum of six months. The purpose of this storage is to be able to identify the person responsible in the event of any legal violations. It is therefore in the overriding interest of the SONNENHOTEL SOLDANELLA - SONNECK in accordance with Section 8 (1) (4) GDPR and Article 6 (1) lit f GDPR.

The data you enter in the contact form will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions - in particular retention periods - remain unaffected.

 

Presentation of the website

The SONNENHOTEL SOLDANELLA - SONNECK saves the following data each time the website www.soldanella-sonneck.ch (hereinafter referred to as "website") is accessed: name of the website accessed, requested file, date / time, amount of data transferred, notification of successful access, browser type / Version, operating system, previously visited page and IP address.

The short-term storage of the IP address of your end device is necessary for the provision of the website's content and thus for the fulfillment of the contract in accordance with Section 8 Paragraph 3 Z 4 GDPR and in accordance with Art 6 Paragraph 1 lit b GDPR. Your IP address will be deleted after you stop using the website.

The SONNENHOTEL SOLDANELLA - SONNECK uses the aforementioned data only for statistical purposes.

 

Cookies

When you visit the website, one or more cookies (small text files) are stored on your device. The purpose of this is to improve the service of the SONNENHOTEL SOLDANELLA - SONNECK by, for example, saving user settings.

The website can also be used without cookies. You can deactivate the saving of cookies in your browser, limit them to certain websites or set your browser so that it notifies you before a cookie is saved. You can delete cookies from your computer's hard drive at any time using the data protection functions of your browser. In this case, the functions and user-friendliness of the website could be restricted.

 

Server log files

The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

- browser type and browser version

- the operating system used

- Referrer URL

- Host name of the accessing computer

- time of the server request

- IP address

 

This data will not be merged with other data sources. The basis for data processing is Article 6 (1) (b) GDPR, which allows the processing of data for the fulfillment of a contract or pre-contractual measures.

 

SSL encryption

This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as the inquiries you send to the SONNENHOTEL SOLDANELLA - SONNECK. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http: //" to "https: //" and by the lock symbol in your browser line. If the SSL encryption is activated, the data that you transmit to the SONNENHOTEL SOLDANELLA - SONNECK cannot be read by third parties.

Data storage when booking online

We would like to point out that for the purpose of online booking and later contract processing, the online booking system stores cookies and the IP data of the subscriber, as well as the data of the person making the booking that is provided during the online booking.
In addition, all data required for the booking are stored with us for the purpose of processing the contract. The data you have provided are required to fulfill the contract or to carry out pre-contractual measures. Without this data, we cannot conclude the contract with you. There is no data transfer to third parties, with the exception of the corresponding channel manager, hotel program or the transfer of the credit card data to the processing bank / payment service provider for the purpose of debiting the online booking, as well as to our tax advisor to fulfill our tax obligations.
If the online booking is canceled, the data stored by us will be deleted. In the event of a successful online booking, all data from the contractual relationship will be stored until the tax retention period (7 years) has expired.
The data processing takes place on the basis of the legal regulations of § 96 Abs. 3 TKG as well as Art. 6, Abs. 1 lit a (consent) and / or lit b (necessary for the fulfillment of the contract) of the GDPR.

 

Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”), 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Google Analytics uses cookies, which enable your use of the website to be analyzed. The data generated by the cookie about your use of this website (including your IP address) will be transmitted to a Google server in the USA and stored there for the duration of your visit to the www.soldanella-sonneck.ch website. The European Commission has issued an adequacy decision (http://eur-lex.europa.eu/legal-content/DE/TXT/HTML/?uri=CELEX:32016D1250&from=DE ) for the transfer of personal data to the USA.

Google will use the transmitted data on behalf of SONNENHOTEL SOLDANELLA - SONNECK to evaluate your use of the website, to compile reports on website activity for SONNENHOTEL SOLDANELLA - SONNECK and to provide other services related to website and internet usage. Google may also transfer this data to third parties if this is required by law or if third parties process this data on behalf of Google. Under no circumstances will Google associate your IP address with other Google data.

However, if IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within the European Union or in the European Economic Area. The full IP address will only be sent to a Google server in the USA and shortened there in exceptional cases. IP anonymization is active on this website.

You can prevent the storage of cookies as part of Google Analytics by setting your browser software accordingly. In this case, however, you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to the use of the website (including your IP address) and from processing this data by Google by using the browser plug-in available under the following link. Download and install in: https://tools.google.com/dlpage/gaoptout?hl=de

You can find more information on the terms of use and data protection with regard to Google Analytics at https://www.google.com/analytics/terms/de.html

 

Google AdWords remarketing

This website uses Google remarketing. Google Remarketing is an advertising service from Google that can be used to advertise previous visitors to the website in a targeted manner.

Third party providers, including Google, place advertisements on websites on the Internet. For this purpose, cookies are stored on your end device and used to place advertisements on the basis of previous visits by a user to this website. The identification of the user takes place via cookies set in the web browser. With the help of the text files, user behavior when visiting the website can be analyzed and then used for targeted product recommendations and interest-based advertising.

If you do not want to receive interest-based advertising, you can deactivate the use of cookies by Google for these purposes with the display preferences manager and adjust adverts in the Google display network by contacting Google at https://adssettings.google.com/?hl = call de.

 

Google Maps

The SONNENHOTEL SOLDANELLA - SONNECK website uses the Google Maps API from Google Inc., based in the USA, to visually display geographic information. When using Google Maps functions, Google collects, processes and uses data. For more information about data processing by Google, please refer to the data protection information from Google: https://www.google.de/intl/de/policies/privacy/

 

Google fonts

We integrate certain fonts via the Google Fonts service from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043 USA. This is necessary for the representation of the font used. The font is integrated by calling up the Google server and loading it into the browser cache. When you download the font, your IP address and the website you visited will be transmitted to Google. More information can be found here. Google fonts: https://developers.google.com/fonts/faq
Google Terms of Use: https://policies.google.com/privacy?hl=de

 

Facebook Custom Audiences

The SONNENHOTEL SOLDANELLA - SONNECK uses Facebook Custom Audiences on the website. Facebook Custom Audiences is an advertising service provided by Facebook Inc., 1601 S California Ave, Palo Alto, CA, 94304, USA, with which previous visitors to the website can be targeted.

Facebook uses cookies to place advertisements on the basis of previous visits by a user to this website. The identification of the user takes place via cookies set in the web browser, which are saved there. With the help of cookies, user behavior when visiting the website can be analyzed and then used for targeted product recommendations and interest-based advertising.

If you do not want to receive interest-based advertising on Facebook, you can unsubscribe here (in English only): https://www.facebook.com/settings/?tab=ads

Social media plug-in

The SONNENHOTEL SOLDANELLA - SONNECK uses so-called social media plug-ins (interfaces to social networks) on the website. When you visit the website, the system automatically establishes a connection with the respective social network due to the integration of the social media plug-ins and transfers data (IP address, visit to the website, etc.).

The data transfer takes place without any action and outside the responsibility of the SONNENHOTEL SOLDANELLA - SONNECK. The SONNENHOTEL SOLDANELLA - SONNECK would like to point out that you can prevent this data transmission by logging out of the respective social networks before visiting the website. The social network can only assign specific data to your activity profile through automatic data transfer when you are “logged in”.
The automatically transmitted data is used exclusively by the operators of the social networks and not by the SONNENHOTEL SOLDANELLA - SONNECK.

Further information on this, including the content of data collection by the social networks, can be found directly on the website of the relevant social network. You can also adjust your privacy settings there.

The social networks integrated on the website are:

“Facebook”
Facebook Inc., 1601 S California Ave, Palo Alto, CA, 94304, USA
More information at https://de-de.facebook.com/policy.php

“Twitter”
Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA
More information at https://twitter.com/privacy?lang=de

“Google”
Google LLC ("Google"), Amphitheater Parkway, Mountain View, CA 94043, USA
More information at https://policies.google.com/terms?hl=de

 

Other third-party tools
Our website uses functions, widgets and plugins from
- Tripadvisor (rating widget): TripAdvisor LLC, 400 1st Avenue, Needham, MA 02494, USA
- Holidaycheck (evaluation widget): HolidayCheck AG, Bahnweg 8, CH-8598 Bottighofen
- Wunderground.com (weather display): The Weather Company, an IBM businessAttn: Privacy Office 1001 Summit Boulevard, Floor 20 Brookhaven, GA, USA 30319

The IP address is transmitted to these third-party tools in order to ensure that they function properly. We have no control over whether the third-party provider stores the IP address for statistical purposes or the like. You can find more information on this in the data protection declarations of the respective services.

 

Newsletter

If you would like to subscribe to the SONNENHOTEL SOLDANELLA - SONNECK's free newsletter, all you have to do is enter your email address to which the newsletter should be sent. This data processing is required for the fulfillment of the contract in accordance with Section 8 (3) (4) GDPR and in accordance with Article 6 (1) lit b GDPR. Further personal information such as first and last name, interests ... are optional. This additional information about you is only used to personalize the newsletter.

The double opt-in procedure is used for registration. After registration, you will receive a confirmation and authorization e-mail at the e-mail address you provided with the request to click on the link contained therein. This ensures that only the authorized user of the specified e-mail address can register for our newsletter mailing list.

You can unsubscribe anytime. At the end of each newsletter there is a link that you can use to unsubscribe. Alternatively, you can also send a corresponding email to info@soldanella-samnaun.ch. Your personal data will then be deleted from the newsletter mailing list.

If we have received the relevant information as part of the contractual relationship with you, the SONNENHOTEL SOLDANELLA - SONNECK reserves the right to permanently add your first and last name, your postal address, your year of birth and your professional, industry or business name in summarized lists for its own advertising purposes to save and to use for the sending of interesting offers and information about offers of the SONNENHOTEL SOLDANELLA - SONNECK by post. You can object to the processing of your data for this purpose at any time by sending a message to info@soldanella-samnaun.ch .

 

Contest

When participating in competitions offered on the SONNENHOTEL SOLDANELLA - SONNECK website, personal data, namely title, first name, last name, e-mail address, postal address and country, are collected. This data is required for the implementation of the competition, in particular for the assignment of the participation requests to the respective participants as well as for the determination and notification of the winners - thus in accordance with § 8 Paragraph 3 Z 4 GDPR and in accordance with Art 6 Paragraph 1 lit b GDPR for the fulfillment of the contract .

The personal data received will only be processed and used by the SONNENHOTEL SOLDANELLA - SONNECK to the extent necessary to carry out the competition. The personal data will be stored for the duration of the competition and - to process any claims for prizes and damages - for a maximum of three years thereafter and then deleted.

By participating in the competition, you agree that your name will be published on this website and on social media channels if you win.

 

If you have any questions about data processing, you can contact us using the following contact details:

Sonnenhotel Soldanella - Sonneck
Family T. and R. Jenal
Crestasweg 4, Ravaisch
CH-7563 Samnaun-Dorf

Phone: +41 (0) 81 868 5175
Fax: +41 (0) 81 868 5556
Email: info@soldanella-samnaun.ch